Returns & Exchanges

At Yeelight, we want you to be completely satisfied with your smart lighting experience. If you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or visit our online returns portal with your order number and the reason for the return.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all accessories, manuals, and power adapters are included to qualify for a full refund.

• 3.
  Ship the Product

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned hardware, we will process your refund to the original payment method or ship your replacement within 5-7 business days.